Australian owned brand, career progression, learning opportunities and much more!
- Comprehensive training and professional development opportunities
- Friendly and inclusive work environment
- Opportunity for career advancement within a growing company
Are you a motivated and customer-focused individual with a passion for technical products and sales? Do you thrive in a fast-paced environment, possess excellent communication skills, and have a knack for building lasting customer relationships? If so, we invite you to join our clients team as an Internal Sales Support Officer.
Role and Responsibilities:
As an Internal Sales Representative, you will play a vital role in promoting and selling cutting-edge pump products to a wide customer base. Your responsibilities will include:
- Customer Engagement: Interact with existing and potential customers via phone, email, and other communication channels to understand their needs, provide product information, and offer tailored solutions.
- Product Expertise: Develop a deep understanding of pump products and their applications, enabling you to effectively address customer inquiries, recommend suitable products, and assist with technical support.
- Sales Strategy: Collaborate with the sales team to develop and implement sales strategies, identify new business opportunities, and contribute to achieving sales targets and revenue goals.
- Quotation and Proposal Generation: Prepare accurate and compelling quotations and proposals for customers, highlighting the value of products and services.
- Order Processing: Manage the end-to-end order processing, including order entry, coordinating shipments, tracking orders, and ensuring timely delivery to customers.
- Relationship Building: Build and nurture strong relationships with customers, maintaining regular communication to identify their evolving needs and ensure their satisfaction.
Qualifications and Skills:
- Previous Sales Experience: Proven experience in an internal sales or customer service role, preferably in a technical or industrial field.
- Communication: Excellent communication and interpersonal skills, both written and verbal.
- Customer-Centric: A genuine passion for providing exceptional customer service and building long-lasting customer relationships.
- Team Player: Collaborative mindset and the ability to work effectively within a team environment.
If this role interests you, please apply now by emailing your resume to angela@smsprofessional.com.au.