We are after an experienced, in office Customer Service guru to join this company leader located in Smithfield!
- SAP experience
- Parking on Site
- Be a part of a great team
Join this growing and thriving company leader who specialise in the building, modifications, builds and repairs of industrial products, in the customer service/internal sales team. In this role you will be speaking with true blue Australians, farmers, trades, miners, many of whom own their own business and need your help with finding them the correct products
The role includes but is not limited to:-
- Taking orders from inbound calls
- Following up on quotes
- Liaising with the modifications workshop to ensure customer’s needs are met
- Preparation of local purchase orders required to meet a customers needs
- Answering all incoming customer calls in a professional and efficient manner.
- Educating the customer on the businesses product range
- Offering a variety of product related solutions to clients
- Data entry of customer registrations.
- Developing strong relationships with customers
- Identifying potential customer needs/ opportunities to grow our business.
- Responding to customer emails
- Trouble shooting & general admin
The successful candidate will have a minimum of 3 years previous experience working in either a call centre or internal customer service area. You will be proficient on the computer and have preferably used ERP systems before and have the ability to problem solve.
If this sounds like you, apply now by emailing your resume to sue@smsprofessional.com.au.