NSW Customer Service Team Leader

Full Time Permanent Customer Service Team Leader

  • Hybrid Arrangement Available
  • Lead a small team of 3-5
  • Supportive Environment

Our client a growing national manufacturing business in Western Sydney requires a customer service Team Leader to join the team on a permanent basis. 

The successful candidate:

– Proven leadership ability
– Able to support and guide the team
– Deal with escalations
– Focus on customer experience
– Able to work to deadlines
– Able to build effective relationships with internal and external stakeholders
– A proven ability to work autonomously
– Great problem solving skills
– Accurate and fast data entry

Experience with Pronto or Dynamics 365 would be highly regarded. As well as packaging industry experience.

In return the company will offer an attractive remuneration package, parking onsite, hybrid home/work arrangements and a supportive environment.

If this sounds like the perfect role for you, please send your resume to Matthew Lamb at matthew@smsprofessional.com.au.