An Expert team Summary

SMS Professional focuses on the comprehensive growth and skill-building of our staff through various activities and training programs.
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Our Training Programs & Activities

Individual Support and Development

Regular one-on-one meetings for feedback and mentorship.
Emotional intelligence development.
Elevator pitch crafting.
Various outside SMS training.

Client and Candidate Care

Training in candidate care and client relationship management.
Understanding different client needs and marketing approaches.
Client visit preparation and execution.

Specialised Recruitment Knowledge

Expertise in roles we specialise in.
Objection handling techniques.
Stages of the recruitment process.

Professional Training

Training in our unique recruitment process.
Understanding our fee structure and terms of business.
Mastering how to identify and qualify candidates.
Comprehensive knowledge of different salary packages for various roles.
Learning how to take a comprehensive job brief.
Boolean search and candidate filtering techniques.
ERP and database systems like JobAdder.
Marketing, cold calling, and sales call scripting.
Industry trends and updates.
Reference checks = asking the right questions.
What does a good candidate look like?
The various roles we recruit for = understanding what’s involved.
Honing interview skills to obtain an honest evaluation of the candidate.
Learning to write up a profile to represent a candidate.

Networking and Branding

Participation in professional courses and networking events.
Writing candidate profiles and formatting CVs effectively.
How to write impactful job advertisements.
Reviews which are obtained from clients and candidates placed.
Finding and understanding the best places to advertise to deliver the best outcomes.

Positive Work Environment

Emphasis on state-of-the-art equipment.
A supportive and encouraging workplace culture.
Get involved with community events and give back to those in need.
Encourage kindness when dealing with people and each other.
Organic and open learning environment where questions can be answered.
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