JOB – Customer Service Officer

Customer Service Officer – $57,000 + 13% Super – Filled May 2018

This role will see you being the front person in a manufacturing and distributing company located in the Wetherill Park area. You will be responsible for the prompt and efficient processing of Customer enquiries and orders, whilst communicating with internal and external customers to ensure accurate and on time deliveries.

Duties include:-
Customer enquiries and account management
Idenify and direct enquiries to the appropriate BDM
Process orders with realistic delivery times
Prepare esitmates and assist in the prepartion of quotations
Some accounts debt collections
Credit note authorisations
Book couriers
Schedule deliveries and manage the flow

The right person will:-
Be a strong multi tasker
Have the ability to juggle several balls in the air
Have excellent customer skills
Have a level of maturity to be handle difficult situations
Be a strong administrator
Have previous experience in a similar role

There is parking on site and the working hours are from 8am to 4pm, 5 days per week. If you feel you have the right experience/attitude, own transport and are looking to take ownership of this position, being the conduit for the team, please send your resume to sue@smsprofessional.com.au